Privacy

BASIC INFORMATION ON THE PROTECTION OF PERSONAL DATA OF AISHIP.CO

DATA CONTROLLER

Intangible Land LLC, with its registered office at Brickell Bay #1111, Miami, Florida (USA) (ZIP-33131). Hereinafter, “AISHIP”.

PURPOSE OF THE PROCESSING AND CONSERVATION

The purpose will be the adequate organization and/or provision and/or dissemination and/or communication and/or promotion of the services that are offered through WhatsApp of the virtual assistant called aiship.co (The Application) and those others that are found on the web site www.aiship.co. The personal data processed will be kept for as long as the owner of them remains linked to our AISHIP service for reasons of use of the virtual assistant, contractual reasons, for contact reasons, and as long as their deletion is not requested by the interested party; for legitimate reasons of the controller; and in any case, they will be kept as long as necessary for reasons of compliance with legal obligations.

Once the reason for which they were collected or accessed has ended, these will be deleted in accordance with the provisions of the regulations on the protection of personal data, which will imply, if applicable, their blocking, without access, so that they can only be available upon request of the competent authorities with powers to demand their communication (example: police and security forces, judges and courts) and, during the prescription period of the actions that may arise; after this period, their complete elimination will be proceeded with.

LEGITIMACY OF THE PROCESSING

The legitimacy of the processing of your personal data is carried out in accordance with applicable data protection laws, both in the United States of America and in the European Union, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation or GDPR). Consequently, the bases for the legitimacy of the processing of your data can be the following:

  • By unequivocal consent of the interested party;
  • By contractual link;
  • By legitimate interest of the data controller;
  • By compliance with a legal obligation;

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS

Certain personal data necessary to provide the services offered by AISHIP may be shared with:

  • Our suppliers, when required by the activity, in which case the recipients, the purpose and the time of conservation of your data will be informed.
  • Police and security forces, judges and courts, when required in compliance with a legal obligation.

The list of Data Processors can be consulted by means of a request directed to the Data Controller Intangible Land LLC, by means of sending an email to the address: info@aiship.co

Personal data is processed and hosted on servers that are located within the territory of the European Economic Area (EEA).

RIGHTS OF THE INTERESTED PARTIES

Owners of personal data have the right to exercise their rights for free to access, rectify or cancel the personal data we collect; they also have the right to limit or oppose, at any time, the processing of their personal data and to request the portability of the same, as well as not being subject to automated decision-making.

To revoke your consent or exercise your rights, you must send a letter requesting the exercise of the specific right, addressed to the Data Controller to which you can access by means of sending an email to the address: info@aiship.co we may have the reasonable measures that we consider to verify the identity of the interested parties that exercise any of these rights.

Owners of personal data have the right to exercise their rights for free to access, rectify or cancel the personal data we collect; they also have the right to limit or oppose, at any time, the processing of their personal data and to request the portability of the same, as well as not being subject to automated decision-making.

To revoke your consent or exercise your rights, you must send a letter requesting the exercise of the specific right, addressed to the Data Controller to which you can access by means of sending an email to the address: info@aiship.co we may have the reasonable measures that we consider to verify the identity of the interested parties that exercise any of these rights.

ORIGIN OF THE DATA

Directly from the interested party.

ADDITIONAL INFORMATION

Any doubt, question or comment about issues related to the processing of your personal data can be directed to us by sending your communication to info@aiship.co

You have more information to consult about the processing of personal data that we carry out in the following section of our privacy policy.

You can also consult information about the processing of data and their protection at the AEPD address. https://www.aepd.es/.

Privacy Policy

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter “General Data Protection Regulation or GDPR”) and Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, we inform you about the following:

In aiship.co (our virtual assistant or the Application), accessible from www.aiship.co, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains information about the data that is collected and recorded by aiship.co and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to our online activities and is valid with respect to the information that they share or we collect from the visitors of our websites and of the aiship.co application

This Privacy Policy also describes how AISHIP processes personal data and other information through its Application (the “Application”) by listing the types of information that AISHIP collects, how that information is used, and AISHIP’s sharing practices.

By using our website, or our virtual assistant you accept our Privacy Policy and you agree to its terms.

Processing Of Personal Data:

By “processing of personal data” is understood -according to the GDPR and the CCPA (if applicable)- any operation or set of operations carried out with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of provision, comparison or interconnection, limitation, cancellation or destruction

Identification of the person responsible for processing personal data:

  • INTANGIBLE LAND LLC
  • EIN: 92-2584862
  • Registered office: Brickell Drive #111, Miami, FL (USA), ZIP: 33131.
  • Email: info@aiship.co

What is the basis for legitimization for the processing of personal data:

Depending on the purpose for which the processing of your personal data is intended, it will be necessary to have a type of data, which may entail that we carry out some of the actions indicated above. In such cases, the basis for legitimization of such processing may be:

  • The consent of the interested party: When required, we will ask for your prior and unequivocal consent. For example, to work with us (https://aiship.co/work-with-us/), so that the contact form on our website allows you to provide your explicit consent.
  • The maintenance of the business, contractual, administrative management relationship or other that we could maintain with the interested party. 
  • The observance of legal requirements or information required by the security forces or judicial authorities.
  • Our legitimate interest in analyzing the use of the virtual assistant, of the website, of our social networks, blogs, platforms, its functionalities and/or services; the protection of our interests and defense of rights against third parties in case of dispute or claim by third parties, and in general, the development of the service and management of the services offered by aiship.co or our website.
  • Our legitimate interest to communicate or notify you information with promotional content concerning aiship.co, as well as promotions and offers about its activities or services. For example: our contests.
  • Our legitimate interest in ensuring the security of our virtual assistant, website, social networks, blogs, platforms, communications and systems, to prevent or detect frauds, security incidents or other crimes.

Information we collect:

The personal information that is requested from you and the reasons why it is requested will be clearly explained to you at the time you provide your personal information. If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the content of the message, and/or any attachments you send us, and any other information you choose to provide. When you register for an account, we may ask for your contact information, such as your name, company name, address, email address, and phone number.

We collect the following types of information when you use our Application, including: accessed pages and files; access time; browser version; operating system; device identification; previously visited pages (if you access our Application through a link); IP address; application information; mobile device information; session ID; and cookies.

We collect your phone number and any information you submit through the chat functionality of the Application to respond to your inquiries. And in the case that you request transcription of audio, your voice, and, if applicable, the image that may appear in your WhatsApp status. This functionality uses some automated processes to evaluate how we can provide the best support for your requests. The conversations will be encrypted with a double encryption process. We may save an excerpt of the conversation to personalize future interactions.

Finally, we emphasize and highlight the fact that the data we may request from you, in general, is necessary to fulfill the purposes of our services. Therefore, if it is not provided to us or not provided correctly, we will not be able to address your requests.

How we use your information:

We use your information for the following purposes:

  • to provide and improve our Application;
  • to monitor interactions with our emails;
  • to conduct surveys, contests, and others;
  • to protect our interests or the interests of third parties;
  • to maintain and improve the security of our Application;
  • to enhance our service;
  • to provide you with the requested service;
  • to prevent abuse of our Application;
  • to comply with our legal obligations;
  • to communicate with you;
  • for analysis and advertising purposes;
  • to perform or enforce our agreements;
  • to carry out hiring processes;
  • for load distribution and optimization of our Application;
  • to provide customer support in relation to our products;
  • for any other purpose with your consent.

We are not responsible for the privacy practices of any platform, website, or application that is not controlled by us. Likewise, the use of the Application is prohibited in territories where any of our providers is prohibited.

Disclosure of information:

Personal data may be disclosed to third parties whenever this disclosure is necessary for the development of the legal relationship established, whether it is derived from a legal or contractual obligation, or with your prior consent. We do not sell personal data to third parties. For example:

  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets; if we believe that disclosure is necessary or appropriate to protect our rights, property, or interests, our investors, or other individuals;
  • to contractors, service providers, and other third parties we use to support our Application; WhatsApp LLC, OpenAI, and Stability AI are currently our providers, but they do not have access to personal data from the Application that we have shared with them. The list of Data Processors can be obtained by requesting it from the Data Controller, Intangible Land LLC, by sending an email to: info@aiship.co
  • to fulfill any purpose for which you provided it;
  • for any other purpose disclosed to you when you provide the information;
  • to comply with any court order, law, or legal process, including responding to any government or regulatory request;

International data transfers.

For certain processes, such as data storage in cloud systems, personal data is processed and hosted on servers provided by AMAZON WEB SERVICES located within the territory of the European Economic Area (EEA) – therefore, they do not qualify as international data transfers according to the GDPR.

Retention of personal data:

The provided personal data is processed and retained as long as necessary to maintain the purpose for which it was collected, or for the time required to fulfill our contractual or legal obligations, or any other permitted purpose for which it was collected, including fraud prevention or security incidents. When the corresponding retention period expires, we take measures to delete the information.

Cookies and Web Beacons:

Like any other website, aiship.co uses ‘cookies’ and web beacons. These tools are used to collect information about visitors, including preferences and the pages of the website that the visitor accessed or visited. The information may be used to optimize the user’s experience by personalizing the content of our website, for technical functions, or for analyzing information about navigation on the site, based on visitors’ browser type and/or other information.

Log Files

aiship.co follows a standard procedure of using log files. These files register visitors when they visit websites. All hosting companies do this, and it is part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), timestamp, referring/exit pages, and possibly the number of clicks. These data are not linked to personally identifiable information. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

For more information, you can consult our Cookie Policy section.

Rights regarding personal data protection:

We want to ensure that you are fully aware of all your rights regarding the protection of personal data. Each user has the right to:

  • Right to access: You have the right to request copies of your personal data.
  • Right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
  • Right to erasure: You have the right to request that we erase your personal data, under certain circumstances.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain circumstances.
  • Right to object to processing: You have the right to object to the processing of your personal data, under certain circumstances.
  • Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain circumstances.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights or revoke your consent, please contact us at (info@aiship.co). We may take reasonable measures to verify the identity of individuals exercising any of these rights; for example, requesting a copy of a valid identity document.

Information for individuals under 18 years old:

aiship.co is a service for individuals over 18 years old. We do not knowingly collect data from individuals under 18 years old. One of our priorities is protecting children while they use the internet. We encourage parents and guardians to observe, participate, supervise, and guide their children’s online activities. If you believe that your child under 18 years old has provided this type of information on our website, we strongly recommend that you contact us immediately, and we will do our best to promptly delete such information from our records.

Security measures

We respect your privacy, and to ensure the confidentiality, integrity, availability, and resilience of our processing systems and services, we adopt the necessary technical and organizational measures to guarantee the security of the data and prevent its alteration, loss, unauthorized access, or processing, taking into account the state of the technology, the nature of the stored data, and the risks to which they are exposed. We regularly review and update these security measures to ensure the ongoing protection of your personal data.

Privacy Policy version

The controller of the aiship.co Application, the website www.aiship.co, and aiship.co reserves the right to modify the content of this Privacy Policy. Any modifications will be made public on this website. The relationship with users will be governed and bound by the policies that are publicly displayed at the specific time when the user accesses the aiship.co Application or the website www.aiship.co.


Last updated: Oct 2024.